Mercedes-Benz USA: Nearly 1,000 Customers’ Data Accessible Online


Mercedes-Benz USA stated on Thursday 24th of June, that sensitive information was made inadvisably accessible on a cloud storage network for over 1,000 customers and prospective buyers. 

On 11 June 2021, Mercedes-Benz was told by a salesperson that sensitive personal data on cloud storage was mistakenly made available to fewer than 1000 Mercedes-Benz customers and interested buyers. This confirmation was made in consultation with the vendor as part of a continuing investigation. The problem was discovered through an external safety researcher's effort.

They believe that the information was entered between 01 January 2014 and 19 June 2017 by customers and interested buyers on the Mercedes-Benz websites. As a consequence of this event, no Mercedes-Benz system has been hacked and there is no sign of malpractice for any Mercedes-Benz data at this time. 

For MBUSA, data safety is a major issue. The seller stated that the problem is fixed and no replication is possible of such an event. The company will carry on its research to guarantee that this matter is addressed properly. 

The store claims that these consumers' personal information largely includes self-reported credit scores and a limited number of driver's license numbers, social security numbers, credit card details, and birth dates. To examine the information, one needs to understand the special software applications and tools – no information included in these files would be returned by an Internet search. 

The study was launched to analyze the accessibility of around 1.6 million unique documents. Amid the overwhelming bulk of those records, the names, addresses, emails, telephone, and some car details were obtained. Nevertheless, MBUSA needs to underline that the analysis of the overall data record set found that there is more personal information available in a state publicly accessible, of less than 1.000 Mercedes-Benz customers and concerned buyers. 

Mercedes-Benz, also branded as Mercedes, is both a German car brand and a subsidiary of Daimler AG, as Mercedes-Benz AG, from late 2019. Mercedes-Benz is renowned for its luxury and commercial vehicle production. It is headquartered in Stuttgart, Baden-Württemberg. 

Mercedes-Benz USA has already started reporting this incident to those who could get additional information.